Schools Broadband

[nathan]

@SchoolsBroadband

 

Are you still having high levels of requests on the support desk?.

 

I've been waiting for a new site to be added to the portal for a couple of weeks now. In a separate ticket I'm also waiting for a IP range for a new school being built (heating installers are asking for a IP).

[SchoolsBroadband]

HI @nathan,

 

i don't believe so although I'm off work at the moment. If you don't feel somethings been dealt with in a timely fashion please follow the escalation path and speak with Carole Mawson who is our support manager and she'll look into it for you.

 

Thanks

 

David