Harris Federation Infrastructure Manager - Croydon - 40k - 45k

[IanT]

The Role and the person

This role will be part of the Infrastructure Team and will provide outstanding level of ICT support for the Primary, Secondary, 6th Form staff and students and Central Federation staff. The role will work closely with the ICT Service Managers and the Academy ICT Technicians.

This role reports to the Head of Infrastructure Services.

Purpose of the role:

To effectively design, manage and support the entire infrastructure across the group including Academies and Data Centres. Enable Group ICT to provide an excellent IT Service in line with ITIL principles to our customers. Ensure the Infrastructure is stable, secure and resilient. Provide Technical Design Authority services to all projects. These roles are very much hands on and must have a broad knowledge of many of the systems HarrisNet is based on.

Along with the other members of the Infrastructure team (3rd line) these roles have the responsibility for the design, support, operational management, monitoring and maintenance of all ICT systems and infrastructure across the Harris Federation.

Design, build and maintain the systems to ensure that they:

• are secure;

• are resilient;

• are appropriate for needs;

• have sufficient capacity;

• have perform as required;

• are available when required;

• provide value for money;

• documented appropriately.

 

• To ensure that all incidents and requests are logged appropriately on the Service Management system

• To ensure that incidents and requests are resolved within the target resolution time and are documented within the system.

• Project management of the delivery of Infrastructure improvement projects. Also to act as a project team member on other projects run by other members of the Group ICT team.

 

PM me for more details.

 

LOCATION is CROYDON

 

https://careers.harrisfederation.org.uk/vacancy/ict-service-manager-265596.html

 

 

Thanks.

Edited May 27, 2016 by elsiegee40

[elsiegee40]

@IanT please can you post a location for this role as per forum rules

[IanT]

All done.

 

Croydon

[IanT]

bump bump