IAMCLOUD office 2016 Federated Sign in

[rob101]

Hi all, I'm starting to roll out Office 2016 around the school, we use IAMCLOUD to federate sign in on office 365 and we have it working on some pcs but the majority do not automatically sign the user in when you open an Office application. The single sign on though the browser and the Cloud drive mapper is also working, we just seem to have random performance on the office side.

 

I cant seem to find any logs to tell me if it tried to sign the user in and failed because either.

 

Any ideas?

[snagrat]

Have you spoke to their support?

 

Previously when I've had SSO issue with them they have enabled verbose logging and get some better logs. That said that was related to CDM so not sure if they can do the same with Office

[MrFrostmaul]

Hi all, I'm starting to roll out Office 2016 around the school, we use IAMCLOUD to federate sign in on office 365 and we have it working on some pcs but the majority do not automatically sign the user in when you open an Office application. The single sign on though the browser and the Cloud drive mapper is also working, we just seem to have random performance on the office side.

 

I cant seem to find any logs to tell me if it tried to sign the user in and failed because either.

 

Any ideas?

 

Having same issue and they are looking into it for me.

[rob101]

Having same issue and they are looking into it for me.

 

Did you get any where?

[MrFrostmaul]

Did you get any where?

 

Hi sorry, no where currently. Been busy with other projects, I've created a ticket with them and will update here.