Sims Workstation Inst Error

[dan400007]

Anyone seen this error before and found a solution? Happens when trying to install Sims.NET on the workstations. All the settings are correct and I'm trying as the domain admin so permissions arn't at fault.

[Jamman960]

last time I had that problem it was down to permissions, capita's support site has a few other suggestions tho..

 

The following is from capita's support website:

 

KB33482 - Errors SIMS installer was unable to write to the SIMS application shared directory supplied as S:\SIMS. Do you which to correct this directory

Created 15/04/2005

Last Updated 02/11/2007

 

Affected Products SIMS .net Installation & Upgrade

Notes

 

Errors SIMS installer was unable to write to the SIMS application shared directory supplied as S:\SIMS. Do you which to correct this directory.

 

Advice

1. Replace the SIMSINST.EXE file with a known good one (ensuring it is the correct version for your system).

 

2. Make sure the User running SIMSINST.EXE has full control of the SIMS Shared folder i.e. have full control to S:\SIMS

 

3. Make sure SIMSINST.EXE is being run from e.g. S:\SIMS\SETUPS

 

4. Check the contents of the SIMS.INI - make sure the following lines are correct:-

SIMSDirectory=s:\sims

SIMSSetupsDirectory=S:\SIMS\Setups

[kmount]

Not wishing to sound pedantic, but can you browse to I:\SIMS (I'd guess so if you were able to run the installer but ....)

[dan400007]

Browsing the folder is no problem.

 

I've just checked the SIMS folder and the sub folder + files and all permissions are set to full for the admin.

[dan400007]

FIXED.

 

I remembered that I'd had this problem before, went through my folder of documents with known issues and found the problem.

 

In the sims directory during an update a folder is created with a string of numbers (a CLSID or something at a guess) and if that folder doesn't get deleted by the update then it it causes this error. Simply deleting the folder fixes the problem.

 

If anyone has this problem I still suggest that you check with your LEA Support or Capita support before deleting anything in the Sims folder. I don't want to be responsible for a string of dead sims installations around the Uk.

[Ravening_Wolf]

Browsing the folder is no problem.

 

I've just checked the SIMS folder and the sub folder + files and all permissions are set to full for the admin.

 

I might be wrong, but doesn't the EVERYONE group need full control of the SIMS folder?

Edited February 5, 2008 by Ravening_Wolf

[DMcCoy]

I might be worng, but doesn't the EVERYONE group need full control of the SIMS folder?

 

Not the everyone group itself, you can use something like a sims group instead and add the relevant people to that, although these days I don't thinks there's all that much thats written to it, mostly when patching the client and nova.

 

Edit: I would never use the "Everyone" group for *any* permissions anywhere!

[dan400007]

Currently all member of the teaching staff are given Read Only access to the Sims folder on the network and then modify rights to the Sims.NET folder on the local machine.

 

Is currently running ok for Lesson Registration, Mark Sheet entry and Reporting.

 

As for the EVERYONE group I never use it for any permissions.

[Ravening_Wolf]

*Realises his stupid mistake and hurriedly modifies permissions accordingly*

 

That will teach me to listen to hearsay advice from the "I used to be a computer technician years ago" crowd here

[sahmeepee]

When we were installing SIMS to a client PC from our test server, we found that the installer complained like mad about not having modify or better on various folders on the server (under X:\sims\). We tried granting bits and pieces, but ultimately it needed pretty much the whole lot.

 

Normally we would be running the installer as a user with domain admin rights anyway, but it's a little puzzling that it demands write access to locations it's reading from.

[techyphil]

When we were installing SIMS to a client PC from our test server, we found that the installer complained like mad about not having modify or better on various folders on the server (under X:\sims\). We tried granting bits and pieces, but ultimately it needed pretty much the whole lot.

 

Normally we would be running the installer as a user with domain admin rights anyway, but it's a little puzzling that it demands write access to locations it's reading from.

 

dan400007 - You're a life saver!

 

.ICT could'nt fix this problem that we had for almost 2 yrs now! I've had to use the custom installers compiled from this forum with a few tweaks along the way after some upgrades.

 

I just deleted a folder with a long string of numbers from the sims root and it worked instantly!

 

I got the finger pointed at me saying its because I installed IE7 policy template so we could centerally manage new settings. Those policies didnt even apply to the servers a ) as they are still running IE6 b ) not within the OU the policy has been applied to.

 

Honestly, .ICT took away copies of our sims dir and couldnt replicate the fault.

 

Woo im sooo happy!