Pearson Test Player - Auto discovery stopped working

[Theldron]

Hi all,

 

Went to do a Exam today and noticed that auto discovery of the invigilator dashboard is no longer working?

 

It worked fine about 5 weeks ago.

 

Any advice would be appreciated.

 

Cheers

Sean

[FN-GM]

It might help if we had some more information as to the actual problem.

[kevin_lane]

check firewall but also the invigilator has to be running first

[6Foot2]

We had a similar problem. We [Network Support] were under the impression that exams using Pearson software were over for the foreseeable future so we took the opportunity to swap out the old invigilator station for a newer one. Without letting us know an exam was scheduled. When the stations were started they couldn't find the invigilator station [Of course!]

 

Our solution: Install the invigilator software. Remove Pearson Test Player at each station and re-install. Everything was up and running again within half an hour.

 

HTH.

[linkazoid]

I configured one client to point to the correct invigilator, then copied the files from %LOCALAPPDATA%\TdpClientData\ to a network share, configured a GPO to push these out to clients. Bingo works great!

[Theldron]

Its ok I sorted it, the invigilator cant be using wireless. The PCs wont discover it if it is.

 

[CyberDrac]

Its ok I sorted it, the invigilator cant be using wireless. The PCs wont discover it if it is.

 

They're probably on a different VLAN

[Latham]

They're probably on a different VLAN

 

Yeah - we found this out as well. If you know the IP address/computer name of the invigilator PC then it works with other VLANs.