adennis Posted January 27, 2016 Posted January 27, 2016 Has anyone had any dealings with this website?? Yesterday we have several users who use say IE and when they either go direct to a website or search for the site they are redirected to koalaok.com. If they do the same thing on say FF it works fine and they get to the site they wanted. Today we have had users, in any browser, try to go to amazon.co.uk or .com and they are redirected to koalaok.com but any other website is fine. I can find info about removing koala personal search add-in but there doesnt appear in the add-in options on any browser or add/remoce programs. anyone had this and sorted? Any help appreciated.
cpjitservices Posted January 27, 2016 Posted January 27, 2016 Yes, try running ADWCleaner and Combofix on affected machines.
adennis Posted January 27, 2016 Author Posted January 27, 2016 Yes, try running ADWCleaner and Combofix on affected machines. Thanks for the suggestions. Have now run both of those and superantispyware and malwarebytes and none of then reported anything.
cpjitservices Posted January 27, 2016 Posted January 27, 2016 Ok, what about resetting browser settings ? 1
adennis Posted February 4, 2016 Author Posted February 4, 2016 Turns out it was our PCE server directing blocked websites to the forensics software website which is no longer used and for some reason was being redirected to koalaok.com.
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