Keep getting 2 0kb files in our print spool folder that seem to block printing

[edutech4schools]

We have 1 printer at our small primary school, and we have not been able to print properly for a few days.

 

When I check the printer and the jobs listed to be printed nothing is listed unless I do an actual print, at which time it does get listed in the jobs to be printed but never prints.

 

If I check the actual spooler folder I have 2 0kb files FP00000.spl & FP00000.shd. If I stop the spooler service and delete these 2 files and restart the service they come back after approx 15mins, but I am able to print in this 15 min window.

 

I can't find a way to locate where these files are coming from, so came in early today before any computers were on (hopefully) and got the same result.

 

Anyone have any idea what's going on as it's driving me a bit nuts.

[Patrick]

When they appear again, in the "see whats printing" window are some jobs listed, and who/where are they coming from?