IT Helpdesk Technician - Birmingham - £19,273-£21,605 - Closes 11th December

[AdamGJohnson]

Newman University is seeking an IT Helpdesk Technician to join its IT Services team on a 14 month fixed term contract. The post will be the first line of IT support to over 3500 staff and students. The role is customer facing and will involve answering the phone, emails as well as face to face enquiries. This is a critical function of the IT Services department and the person we are looking for will have excellent communication and customer facing skills. Training will be provided so candidates do not need to possess excellent IT knowledge but should be competent with technology and have the ability to learn quickly.

 

 

Previous IT Help Desk experience within an educational environment is desirable, together with Excellent IT Skills, including knowledge of Microsoft products (Operating Systems & Office) and other commonly used educational software packages and mobile devices.

 

For further details please visit our website IT Helpdesk Technician (Fixed Term) - Newman University, Birmingham