Charging for Data Restores for Student and Staff

[error404]

Hi

Any of you guys charge for Data Restores for Staff or Students?

 

University of Kent seems to charge £200 for doing restores for Staff

https://www.kent.ac.uk/itservices/departments/?tab=prices

 

Some other American universities i read like they can charge up to $40 Dollars for a student restore

 

What do you guys think?

[Steve21]

That's more for large universities as the "IT support department" isn't linked to all the departments. Thus it's like separate businesses or a reseller.

 

Steve

[dry]

Hmm, interesting. From the other items in the price list this sounds more like bum-covering in case a department loses an entire VM or something like that. They've listed consultancy services there so guess they're frying bigger fish than "I've accidentally deleted 1 PowerPoint from my user area"

 

My previous place used to charge £1 for password resets if the student had forgotten their password a second (or more!) time.