PC Support Reps Tell Users To Uninstall Windows 10

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Link: PC Support Reps Tell Users to Uninstall Windows 10

 

...If you want to learn how to change settings or take advantage of new features such as Cortana, you can also find help at many third-party sites, including ours. But if you try dialing your laptop maker, you might be in for a frustrating experience in which you're more likely to get a sales pitch for extended support than a helpful answer...

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This is why I hate support lines! Reading on in the article they spent 57 minutes on the phone to find out how to turn on the 'Hey Cortana' feature- easily discovered via a 5 second internet search.

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Having friends in the technical phone support business, I hear many stories about how creative some of their coworkers can be when trying to place blame or simply say whatever they can to get the customer off the phone. Blaming their OS is most likely their way of saying "I don't feel like actually figuring out what your issue is. Please go away and stop calling here."