butterfly120 Posted October 17, 2015 Posted October 17, 2015 Hi, I'm really sorry if this is the wrong place for this question. I'm having some issues with some sites being blocked for teachers at my school district. We use Lightspeed and haven't had major issues. Recently Facebook has been blocked, which causes some issues for the athletic department who post updates for the school. It's usually unblocked for staff, and unblocked after school hours for students. Now, teachers and students cannot access the site, but only from the Chromebook devices. For the other devices (iPads, desktops, etc.) there isn't an issue. I wasn't sure if the problem was with Lightspeed or possibly a setting in the Google Admin Console. The "Restricted Access" page that comes up is not our normal Lighspeed block. Does anyone know if this is a page from Lightspeed or Google...or somewhere else? None of the techs on our support team are sure. It's new to us. Thank you!!!
browsw Posted October 17, 2015 Posted October 17, 2015 Looks like you are using GoGuardian (https://www.goguardian.com) for Chromebook management from the logo on the padlock in your screenshot. Your settings in that may be blocking Facebook... 1
butterfly120 Posted October 17, 2015 Author Posted October 17, 2015 I knew I'd seen that logo before!! We just recently started a pilot program with GoGuardian. You are amazing and have saved me a ton of time. Thank you so much for your reply!!!
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