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Posted

Hello I am having real trouble with the above categories slipping through the net. I have popup blocker turned on all machines and smoothwall filtering in place. I have a group of children that have unfortunately come across some images that perhaps they shouldn't have. Nothing majorly explicit and nothing more than you might see in some of the national newspapers but not suitable for a lesson on types of birds (you can see where it was going I know)

 

any advice on stopping this?

Posted

Hi

 

Have you got safe search enabled under content modification? (Guardian » Content modification » Manage policies - 'Force Safesearch') There is also a google specific one (Enable Google Safe Search [beta]. Probably best to have both these enabled for all or just students.

 

Rich

Posted

Hi,

 

Sounds like you're doing searches and this leads me to believe that it's something HTTPS related. When you're doing HTTPS filtering and have a Content Modification policy for Google Force Safe Search, the latter takes precedence. I've had a few customers who were using Safe Search and seeing questionable results. As soon as we've disabled the content modification, there was enough content for the Smoothwall webfilter to be triggered, thus blocking those results.

 

If this isn't the case though, can you be a bit more specific about your setup? Are you doing HTTPS DnI? What's the website or search term in question?

 

Dan

Posted
Hello I am having real trouble with the above categories slipping through the net. I have popup blocker turned on all machines and smoothwall filtering in place. I have a group of children that have unfortunately come across some images that perhaps they shouldn't have. Nothing majorly explicit and nothing more than you might see in some of the national newspapers but not suitable for a lesson on types of birds (you can see where it was going I know)

 

any advice on stopping this?

 

Do you have a record of what they searched for and which search engine they were using?

PM me details if you have them.

Otherwise, I'd follow @simoanorak's advice and add HTTPS decrypt and inspect too, although setting that up can be non-trivial depending on your environment.

 

EDIT: Apparently, Dan types faster than me...

Posted

I recommend you enable HTTPS Decrypt and Inspect by using the following guide:

 

How to decrypt and inspect https traffic on a Smoothwall proxy server

 

Once you are happy that this is working, you can enable any content mods by browsing to Guardian > Content Modifications > Manage Policies. The policy table works in a similar fashion to the web filter policy table. Check our Getting Started videos for info on configuring policy tables:

 

https://www.youtube.com/user/SmoothWallTV

 

If you are experiencing any difficulties or if you would just like someone to go with you over these options, you can contact our Support department.

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