Gaz Posted September 30, 2015 Posted September 30, 2015 I got a support request that mentioned that the built in help in Activinspire wasn't working. I checked on my laptop running version 1.7.62196 (didnt work) which is an old version so I updated it to version 2.4.66096 which also didnt work on either chrome or IE. Clicking on contents has no effect, nor does search or index, however there are 2 little arrows left and right which can be used to navigate the help pages. I imagine its like that on every computer in our networks.
GaRobbie Posted September 30, 2015 Posted September 30, 2015 The issue with the help files not opening in IE and Chrome was fixed with Inspire 2.0. If you selected the check of updates from within the software, that download does not include the updates to the help files (or the driver). I would recommend going out to Prometheanplanet.com and downloading the full Inspire suite (which includes all parts of the software). Installing the help files using the Inspire suite should correct your issue. If not, can you tell me your OS version and language.
Gaz Posted September 30, 2015 Author Posted September 30, 2015 Hiya, I'll give that a try and report back.
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