Onedrive - Office 365

[quiet_andy]

One of our members of staff has a strange problem, when she logs into her Office 365 account then accesses One Drive the page just appears blank. It does not matter what browser or computer she uses she gets the same issue.

 

Her account is licensed and is the same as all the other staff accounts.

 

Any ideas?

[tekins]

Try swapping her licence to a similar one, we had a user yesterday who's apps bar only had 4 things available, after trying a few things, swapping the licence worked.

[Winner]

One of our members of staff has a strange problem, when she logs into her Office 365 account then accesses One Drive the page just appears blank. It does not matter what browser or computer she uses she gets the same issue.

 

Her account is licensed and is the same as all the other staff accounts.

 

Any ideas?

 

We had this the other day. In our case we are on First Release and Microsoft had started moving users over to the "New OneDrive Experience". This was calling a JavaScript file from spoprod-a.akamaihd.net, but smoothwall wasn't letting it through. We Whitelisted that domain and now everything is working as expected.

[BFCIT]

Got to love this forum - had the same problem bothering one user here, your suggestion solved it Winner - nice one!