SMART Notebook 11.4 MSI Depoyment Issues

[CHiLL]

Hello,

I need to deploy SMART Notebook 11.4 as soon as possible across the site, however have ran into problems deploying the MSI.

 

I have followed the SMART instructions to use the SMART Install Manager to generate both an XML of the settings/configuration I want to use and also published the settings as an MST file. However, I run into problems when I run the following command:

msiexec /i "\\app1\apps$\SOFT\SMART\smartesi2013decadminv2\SMARTEducationSoftware.msi" TRANSFORMERS="NotebookONLY" /passive

The installer launches and starts to prepare the installation, and then just exits out. The error log shows: "Product: Education Software 2013 December Update -- Warning: Nothing has been selected to be installed. At least one product must be selected."

 

I have attached a copy of the XML settings file which was used to publish the MST file (obviously I have removed our serial number).

 

I am attempting to deploy this to Windows 8.1 x64 clients. I have ensures that the pre-requisites are installed (things like .NET Framework 4.0 is already pre-installed on Windows 8.1 x64).

I am also having the same error occur on Windows 7 SP1 x86 clients.

 

Can anyone provide any insight because I feel as though I'm headbutting a brick wall!

 

[ATTACH]32300[/ATTACH]

Edited September 24, 2015 by CHiLL

[localzuk]

The transform needs to be the full path to it, including the extension

[sted]

it can also mean there is already a partially installed version on the pc. I just had it on one where I had to use an uninstaller (it wasn't listed in programs and features) to remove a failed install before smartboard would install same error as youre getting

[CHiLL]

The transform needs to be the full path to it, including the extension

Ok, thanks. I'll try that.

 

it can also mean there is already a partially installed version on the pc. I just had it on one where I had to use an uninstaller (it wasn't listed in programs and features) to remove a failed install before smartboard would install same error as youre getting

I see, though unfortunately these are completely new machines, with a brand new image.

 

Edit; @localzuk I've just used the full path and I'm still getting the same error.

Edited September 24, 2015 by CHiLL

[Cache]

Mistype?

TRANSFORMERS="NotebookONLY"

should probably be

TRANSFORMS="NotebookONLY"

[sted]

Mistype?

TRANSFORMERS="NotebookONLY"

should probably be

TRANSFORMS="NotebookONLY"

 

and probably wants .mst on the end

[CHiLL]

Mistype?

TRANSFORMERS="NotebookONLY"

should probably be

TRANSFORMS="NotebookONLY"

Cheers, that's what it was, a bloody typo!

 

and probably wants .mst on the end

Yeah, I had to include the full UNC path as well as the file extension.

 

Cheers to all that helped. (Now just having fun trying to get Notebook Maths to fully activate, rather than go into a 90-day grace period, which it is doing now. )

[localzuk]

I found the in-built activation stuff is a pain to use. So, instead, I run the activation program separately in a script.

 

"C:\Program Files (x86)\Common Files\SMART Technologies\SMART Product Update\activationwizard.exe" --puid education_bundle --m=4 --v=3 --a --proxy=proxy:8080 --pks "Activation-Code-Goes-Here"

[CHiLL]

I found the in-built activation stuff is a pain to use. So, instead, I run the activation program separately in a script.

 

"C:\Program Files (x86)\Common Files\SMART Technologies\SMART Product Update\activationwizard.exe" --puid education_bundle --m=4 --v=3 --a --proxy=proxy:8080 --pks "Activation-Code-Goes-Here"

 

That isn't working for me. The script just appears to complete, just returning to a new command line. No errors or anything. Though when I run Notebook 11.4, it still asks for licensing information. The product key is in there from the MST, but states that it is on a 90-day grace period.

"C:\Program Files (x86)\Common Files\SMART Technologies\SMART Product Update\activationwizard.exe" --puid education_bundle --m=4 --v=3 --a --proxy=eduproxy.bgfl.org:80 --pks "ENTER-SERIAL-NUMBER-HERE"

I've tried with and without quotes around the serial number.

Edited September 25, 2015 by CHiLL

[localzuk]

You'll want to double check the specifics - that's the version for Notebook 15. There should be an admin manual for the version.

[CHiLL]

You'll want to double check the specifics - that's the version for Notebook 15. There should be an admin manual for the version.

Aha, got it. I had copied the command line from the 2013 manual, but added an extra 's' onto the --pk command. Now I've corrected that it's working.

 

Thanks again.