On demand outsourcing

[himji]

Hi, I don't know if this is the right place for this, please let me know if it will be better served in another section.

 

Here's the deal, I'm the lead tech in a small dept, currently one manager, me and three low level techs.

The manager is leaving and I'm going to land the manager role, the college doesn't want to replace my role as it was vacant for a good deal of two years and they feel it doesn;t warrant a full time replacement.

what they want to push is to call in contractors etc to deal with projects etc. Which is what I'm looking into.

 

I've three things which I'd like to look at costs for (and maybe even argue a FT is cheaper than).

#1 Somebody on the end of the line for when I'm on leave. they'd need full system access and knowledge (documentation) of our systems

#2 Somebody to call when I have issues which I can't or don't have the time to fully troubleshoot. They'd need a high level of knowledge in the subject (mainly windows as we're a Windows house)

#3 Somebody to come in and implement a system/project. Little internal expertise required

 

My best thinking leads me to have a small IT house to deal with the #1 and #3. If anybody uses anyone then let me know whom

#2 I can only think of using Microsoft or Microsoft gold partners. Or maybe the software people I use may be able to channel the work.

 

Does anybody already do anything similar?

 

Thanks

H

[labio]

Afternoon where are you based?

[NeustroEduIT_Christine]

Hello @Himji

We are an IT support and consultancy company based in the Midlands however we work with customers around the UK and even offer remote support for worldwide businesses. We are a Microsoft Gold partner and support a number of our customers' from one-off projects to helping manage their full network.

 

We would love the opportunity to come and meet with you to discuss the overall project a little further? If you are then happy for us to put together a proposal etc. we would come a spend a bit of time with you to understand how you and the college currently works and the current environment. We'd also look to understand a little more about the upcoming project(s) you mentioned. If you are happy to do this please feel free to PM me to discuss how we can work together.

 

Many Thanks,

Christine