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Junior Technician - Chew Valley School - £15,000 - Closes 2/10/15


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  • 2 weeks later...
Posted

Job is now officially live:

 

A fantastic opportunity for a Junior ICT Support Technician has arisen at Chew Valley School. The successful candidate will provide first line support to staff and students both face to face and remotely. You will be the first port of call for technical problems and will record incidents on our electronic helpdesk, referring cases to the Network Manager when required. In-house Training will be provided on bespoke systems but basic technical skills with Microsoft Windows and hardware is essential.

Essential Experience/Skills

 

  • Outstanding customer care skills
  • Excellent telephone manner
  • Good written and oral communication skills
  • The ability to empathise with pupils, staff and the management team.
  • Able to work both individually and as part of a team.
  • A logical approach to problem solving
  • Able to keep up to date with the latest technological advances
  • Knowledge of Microsoft Office / Microsoft Windows XP
  • Audio / Video trouble shooting

Desired Experience/Skills

 

  • Any foundation IT certification highly desirable (A+, N+, MCP etc.)
  • Knowledge of SIMS.net software
  • Basic Knowledge of Networking
  • Previous first line support, service desk or call centre experience

Personal Attributes

 

  • Punctual
  • Conscientious and self-motivated
  • Can do attitude
  • Team Player

Job Info

Pay: £15,207

Hours: 32.5 hours All Year Round

Permanent contract

Deadline for applications: Friday 2nd October

 

Application forms can be found here:

Chew Valley School - Junior ICT Technician

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