External display issues

[LazyFanatic]

We have some new Stone NT310 laptops that have been built to Windows 7 64bit on a CC4 network. They will only attach and display to a projector if they are connected (via VGA cable) and then booted up, not when attached if already on. The FN-F7 and Windows+P key combos do not seem to work so I can’t change to any other external display and there are no options in the display properties to do this either. All drivers installed are the ones suggested on the Stone website and changing the screen resolution does not make any difference.

 

Does anyone have any suggestions as to why this is happening?

 

Regards

[LazyFanatic]

I have manually installed the graphics driver, it had not installed the correct driver during the build.

Problem sorted.

[Dkeen94]

@ict_adeyfield I noticed this problem on a test laptop i had from stone, as you have said after installing the display driver manually it sorts out the problem. You might also want to install the USB3.0 drivers for them aswell.