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DSL-3780 router cannot access admin page

cookie_monster
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cookie_monster

cookie_monster

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Hi all, I'm hoping someone can help me with this odd issue.

 

I have a new TalkTalk DSL-378 router (crap one I know but that's what they sent). I installed it and configured the SSID and other settings and all is good, I can access the internet and a LAN webcam that I have. Now the problem part, every time I change the admin password I can no longer access the web admin interface, it doesn't even give me a pasword box it simply says unable to connect. I haven't changed the IP from 192.168.1.1 and the instructions state that I am allowed to change the password. I can't access the page from WiFi or a LAN cable, I've tried accessing it from my Addroid tablet and Windows 8.1 box with no luck, both worked before I changed the password, I've rebooted the router.

 

Any suggestions?

 

Thanks.

newpersn

newpersn

Posted
Posted

We had same problems with the 2 port D link router. i started an online topic with them. (there phone customer service is s**t,) I asked to be sent a replacement router which has to be the 4 ports due to having more cable devices than wireless.

 

Might we worth asking for the latest firmware to be sent to the box.

newpersn

newpersn

Posted
Posted

I not had any problems with the sky hub or the sagemcom router. (I tricked the old sagemcom router to connect to the broadband to rule out any problems. The old talktalk router kept dropping connections and just unreliable. Got talktalk to swap me to the 3780)

 

Start a post on talktalk forums and your get help from talktalk people (not people from telephone support)

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