[ipad] Meraki, VPP, Inviting Apple IDS Help!

[james515002]

Basically, we are trying to invite users (apple ids) into Meraki VPP so that we can push out paid apps through meraki to ipads. We have setup our individual apple ids for each device and verified them.

 

the step where we are having a lot of trouble is when we invite users:

 

for example within meraki on the vpp I click add user, enter the details name: ipad1 email: ipad1@..... I click send invitations automatically and click save,

I then see the user added and is being displayed as invited in blue (as it should)

I then go onto the ipad and accept the invitation link and then sign in with the apple id and accept terms and conditions, it then says this has now been connected etc and you can now distribute apps to this device.

 

I then look back in Meraki on the vpp user management section and the user displays as Associated in green (which it should)

 

then 5 minutes later the user displays as retired???

 

we have tried different apple ids and ipads and this keeps reoccurring, anyone have any ideas/ have experienced this?

[Brimstone]

I presume you have also downloaded the token from your Apple VPP portal for managed distribution and added this to your Meraki MDM?

[biz]

Hi James, it's good to welcome a fellow Bristolian to the forum

 

You can check the 'recent activity' log to see what Meraki is up to.

 

Have you used your VPP token in another MDM? Or Profile Manager? We had this issue when we switched to using Meraki. I removed the token from Profile Manager and the problem went away.

Edited June 18, 2015 by biz