Mitel license cost?

[nikaso]

One of the primary schools we support had Mitel 5324s installed when their VOIP system was replaced thanks to the Leeds Learning Network becoming defunct. I asked the question of their supplier if we could use refurbished Mitel handsets off ebay and what the licence costs for extra handsets would be.

 

They replied that using handsets not supplied by them was 'not an option' and that they charge £75 for a refurbished handset plus licence costs per extra handset was £125 which seems expensive to me.

 

Can anyone share either via pm or on this thread what they pay for licences or been in a similar situation regards the restriction on handset purchasing?

[Achandler]

The licenses costs are set.

 

If you are within a maintenance agreement you pay about £90-100 off memory, if you don't have an agreement you pay about £125.

 

With regards to the refurbed handsets, you can use whatever you want, we pay about £25 for ours. I don't see how they can possibly refuse to let you use other handsets bought, what if a handset were to break and you repalced it, they would never know!

 

I guess there might be an agreement that everything is purchsed through them. Also have you double checked you need extra licenses? I was always told we did, when i bought new ones, added them, it turns out there were 4 spare already!

[nikaso]

Unfortunately I've checked, they have 6 licences and 6 phones, no spare. I'll push them a bit about the use of ones we buy although the cheapest I've seen 5324s is about £50 each. Thanks for the info about the fixed pricing though.

[Achandler]

Deicde if you definitely need the %324 features, we use a mix bag of 5212 and 5330s mainly.