Clients receive IP address but have no network access

[psydii]

Call Lever and have a chat with them. Your management should be prepared to pay for a days consultation/service.

 

I have never used them, however I have had a couple of very good chats with their engineers, and they seemed knowledgeable.

 

http://www.lever.co.uk/aerohive_wireless.html

[jonnykewell1]

@themightymrp sounds scarily familiar?

[roc1479]

Hi,

If your clients are getting IP, DNS, Gate info correctly, and you have them going through a proxy, I would start troubleshooting the proxy.

[KK20]

if your clients can get a DHCP (im assuming you can release renew) then "something" is getting through your APs which means authentication should in theory be fine. That puts it down to possible routing (the APs themselves might have DHCP and DNS helpers so they wont need to know about routes). Look at the route table on each laptop and see if they have the correct routes (is something putting another route in there depsite the correct gateway?). Then go step by step. See if you can get to the gateway from the client, if you can then look at the gateway and ensure it can both go forwards and backwards. If that works then look at the greater network and see if THEY can go backwards.

 

.252 is not a "common default" and might have something mis-set to .255 somewhere. Sometimes this will be good enough for DHCP and DNS (with helpers installed) but not for traffic.