ICT SUPPORT TECHNICIAN - Pembury, Kent - Salary negotiable

[rh91uk]

Class Technology Solutions is looking for an ICT Technician to join a growing team of over 90 IT support staff who specialise exclusively in the education sector.

 

The ICT Technician will be based at a client’s site Kent and in the surrounding areas. You will be based at one site for three days and two days at another so a form of transport is desirable.

 

The ICT Technician:

 

·Will involve administration and troubleshooting within a Windows server 2008/12 school/college network environment.

 

·As the ICT Technician you will help the IT Support Manager to run the day to day helpdesk onsite and doing first and second line support while working with the customer, so hands on knowledge is also required.

 

Your responsibilities include:

 

·Running the service desk and resolving 1st-2nd line support calls

 

·Supporting and maintaining the IS infrastructure to ensure maximum service ability

 

·Ensuring the IT Support Manager, senior engineer and CTS helpdesk are aware of any issues that need to be raised and escalated.

 

·Supporting and managing key infrastructure projects

 

·Keeping client informed of any IT related projects or issues

 

·Managing the day to day workload of the IT Support Technicians

Successful applicants are required to provide an enhanced disclosure. Disclosure expense will be met by employer.

 

The successful ICT Technician must have:

 

·Experience in supporting IT in a controlled environment and previous experience of working in a professional team and supporting day to day projects

 

·Microsoft server 2008 or 2012 Server skills, active directory DNS, DHCP, group policies and Exchange and Office 2010/365 skills desirable

 

·Excellent communication skills both written and verbal

 

·Experience in the education sector is desirable but not essential

 

·You must also be Microsoft qualified such as MCP/ MCSA/ MCSE/ MCTS or hold other industry recognised qualifications

 

·Must have a clean and valid DBS disclosure

 

Company:

 

We are a passionate forward thinking company that believes strongly in investing in the future of schooling and education.

 

Our future depends on continuously creating tools and supporting schools in innovative ways in challenging and developing technological environments that support teaching and learning outcomes in schools.

 

Culture:

 

We let you develop your career in a very autonomous relaxed environment whilst still providing you with support whenever you need it.

 

We are a friendly bunch and enjoy what we do, so if this sounds like the opportunity for you then we would love to hear from you, so apply now!

Edited April 10, 2015 by elsiegee40
Approved

[elsiegee40]

@rh91uk

Is this in Pembury near Tunbridge Wells, Kent?

How do you apply?

[rh91uk]

Sorry I forgot to include my e-mail!

 

[email protected] for CV's please