methodmaths.com

[Bankesy]

Hello

 

Having recently signed up to this site the school is now experiencing issues accessing it.

 

Only when the students are logged to the PCs does it flag up a security certificate error, all is well under a staff login.

 

The students can get the home page of methodmaths but the error occurs when they type in their login details for the site, if they click continue they are prompted to login again and it does work.

 

Is there anything I can do to just get it to work properly the first time? I'm guessing it isn't a problem with the site as surely this would happen regardless of staff\student logon.

 

I thought maybe it was a proxy server thing with the student traffic going out through port 8083 but if logon as myself then try and access the site through this port there is still no error.

 

Any advice welcome, thank you

[markwilfan]

Have you got GPPs for IE settings? If you have and they are different for staff and students that is where I would start. In the advanced section there are SSL/TLS options.

[Bankesy]

I don't think GPPs are in place as the DC is an old 2003 server and GPPs weren't used then were they?

 

The backup DC is 2008 but I think it just picks up the policies from the older server.

 

I can see policies relating to staff and student IE settings but nothing about SSL\TLS

[markwilfan]

If you are not using GPPs then a resultant set of policy export on each user on a single device should be able to sort your problem. Print them both out and sit in a dark room with a coffee highlighting settings that are the same on both RSOPs

[Bankesy]

I've never heard of this, care to give me a walkthrough of what I should be doing...

[Theldron]

We have methodmaths here and to be honest it is a very poor website, we have had issues for a while. Have you tried it through Chrome? That is what our students use to access MethodMaths as it is the only browser that I have found to work with the site.

[markwilfan]

I've never heard of this, care to give me a walkthrough of what I should be doing...

 

There are a few ways to do this. I prefer the remote method

 

Open Group Policy Management and scroll down until you see Group Policy Results. Right click this and use the Group Policy Results Wizard to run a remote RSOP

[Bankesy]

Hello

 

I hope somebody will pick this up, I phoned the number for support on the methodmaths site and was told the security certificate error may be due to using a https connection and not http.

 

Is there a way of forcing a particular site to use http or to ignore the security certificate error?