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Posted (edited)

I set up a program for remote access about 6 months ago and it has worked flawlessly until monday.

Nothing has changed in our set up. The user logs on to Work Resources via IE or Chrome and then clicks the icon, an unknown publisher window opens and we click connect (always been this way)

Connecting to the server shows with starting the selected app and then disappears, but then nothing.

The app works fine locally on the server.

I've now add another app to the collection, just note pad, and that too can't be accessed remotely

Can anyone think of why it may just have stopped functioning?

Cheers

Edited by Snookered
Posted

I've worked out that it must be a permissions issue. If I sign on as systemadmin where I have full admin rights it works. Obviously I can't have this person signed on with my details so can anyone think of what permissions I'd need to give this user to allow the apps to open.

Though why would this have changed? The existing user only has domain user rights, but that was fine up until a couple of days ago

Posted
Have you deleted their profile off of the remoteapp server?

 

That stumps me as I've never added any names or profiles directly to the Remoteapp server!

Do i need to?

It's worked fine for over 6 months.

So in answer to your question I have not knowingly removed their Profile.......I need a drink!

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