HP P2000 G3 SAN - LEFTOVR disc????

[mdrabble]

Received an email alert from my SAN with the following alerts

 

P2000 G3 iSCSI Warning: DRIVE_DOWN

P2000 G3 iSCSI Error: FRU_PROBLEM

P2000 G3 iSCSI Warning: ARRAY_DEGRADED

P2000 G3 iSCSI Warning: SCRUB_ARRAY_COMPLETE

 

I'm new to using SANs so in need of advice and help!

 

I've just remoted in and checked the SAN. It is reported as degraded, but all the discs are reporting as healthy.

 

I have noticed that one of the discs is showing as LEFTOVR. I have no idea what this means.

 

Apart from contacting HP, what else should I be looking at?

 

Cheers

Mark

[sjatkn]

Have you looked at this document, it contains a troubleshooting guide for this.

 

http://h20565.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c02520788

[rich_tech]

from my experience with them, there is a technical book on the website which will detail the fault against the codes that will show in the SAN management page, Leftover though from when its happened here seems that it is the state that a disk goes into when its been unable or delayed writing back from the interface and the failover to your spares has kicked in.

 

Check the tech reference first and with HP, when it happened with me, simply removing and reseating the disk brought it back online properly here within the SAN, but I do stress each error is potentially different, if your in doubt, ring HP if you have support, their help is pretty good and their responses have been excellent for the three errors I have experienced with ours.

 

Rich

[mdrabble]

HP Definitely getting a call on Monday!

[rich_tech]

If you want to speed up the call too, log into the interface and get the logs from it ready to send they will always ask for them.

 

Leftover when it happened here was because there was some sort of delay in writing back to the disk, so it swung in a spare automatically and left the "faulty" one isolated as a leftover, the disk for us wasnt actually faulty.

 

If it is and your within support they are very good in fairness with the next business day visits.