CC4: Stopping Papercut Client starting for a set of students?

[TomHD]

Hello All,

 

We do not have enough seats to cover all our students on Papercut and when our Year 1 students log on they get the client error saying the username cannot be found. How do I stop the client from opening on those students? Via RMMC?

 

Thanks, TomHD

[Dkeen94]

Im assuming that these are communal pc's that other students log into?

[TomHD]

@Dkeen94 Thanks, yes they are. I wondered whether that might be an issue!?

[Dkeen94]

It could be, i would say if they were just for the Year1 students you could just uninstall the papercut client and it wouldnt appear.

 

I suppose buying more seats for Papercut isnt a solution?

[clareq]

How do you deploy the client? Is it installed on the computers or run from the server? I'd look at how you've got it running at start up - is it a setting in RMMC you can move to a different group?

[TomHD]

Yeah sure, had the computers only been used by Year 1 I would have uninstalled the client

 

Buying more seats is an option but I don't think the year 1 students will print much and therefore not economical / money could be better spent.

 

@clareq The client is deployed via RMMC and installed on each computer.

 

Maybe I should look at removing the client via GPO?

Edited February 27, 2015 by TomHD

[andyturpie]

We have the client pushed out via a package via RMMC and call it at start up. I would clone your user group rename it to say pupils papercut exempt add members to the group but then omit running the client at start up?

[clareq]

No you don't need to remove the client just stop it running for Y1.

[TomHD]

No you don't need to remove the client just stop it running for Y1.

That is exactly what I would like to achieve

[clareq]

Right, in RMMC you must have a number of user groups. Look through them and find out where the Papercut client is being set to run at startup. You need to clone that group, remove the run at startup setting and put Y1 in that group, which will remove them from the other group.

[Dkeen94]

You can disable Balloon Tips for the year 1's and that should stop the message popping up.

 

This can be done through GPMC

[TomHD]

@Dkeen94, the error comes up in a dialog which upon pressing cancel or "X" opens another dialog! It's not a massive issue just confuses the little tykes and holds up IT lessons.

@clareq, I am I looking at "Security Groups"? Or something else?

 

Cheers

[clareq]

it's a long time since I used RMMC, but I think so - it's the section that effectively mirrors the GPOs.

[TomHD]

@clareq, I think the section that mirrors the GPO is "Registry Policies"?

 

Annnnnd... I cannot find anything related to Papercut in RMMC

Edited February 27, 2015 by TomHD

[clareq]

Probably - as I say, look for where you have the client set to run at logon.

[TomHD]

I have found the client under Registry Policies>User Policies>Global>All Users>General>Specify programs to run after login.

 

Will have to remove the policy applied to all users and apply it for each group instead.

 

Thanks for the help guys

[Edu-IT]

Isn't it calculated by amount of users actually in the PaperCut System? Not the amount running the client? *Confused*

 

Edit: Ah, you've deleted them from PaperCut admin area. I see.