robjduk Posted January 26, 2015 Posted January 26, 2015 Afternoon, Has anyone encountered Creo 2.0 expiring? Out the blue this has happened to us and their support seem to be behind a pay wall. Not expecting this at all.!
Tallwood_6 Posted January 26, 2015 Posted January 26, 2015 No working fine here, sure you licence server is working properly?
robjduk Posted January 26, 2015 Author Posted January 26, 2015 yes all fine. When you look at the licence.dat in notepad there is indeed an expiry date which was last Friday! They insist on email unless you have a support contract so A-Levels on hold until I hear back! Never liked Creo!
andydis Posted January 26, 2015 Posted January 26, 2015 working fine here, is your service started on your license server?
Tallwood_6 Posted January 26, 2015 Posted January 26, 2015 It is a bizarre setup, they give schools a free licence but if you want the full installations instructions, access to the knowledgebase or any support you have to jump through hoops.
andydis Posted January 26, 2015 Posted January 26, 2015 free forum support here PTC Community: Community: Academic Support also you can email AcademicSupport , they are usually 1 day response unpaid. (ACADEMIC VERSIONS ONLY)
sted Posted January 26, 2015 Posted January 26, 2015 yes all fine. When you look at the licence.dat in notepad there is indeed an expiry date which was last Friday! They insist on email unless you have a support contract so A-Levels on hold until I hear back! Never liked Creo! I don't suppose you can just edit the dat file (after backing it up) and change the date to say 2018?
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