Office 365 - Microsoft Support Contact

[DevilsAdvocate]

Hi all,

 

We have an old O365 tenant with our domain registered to it. It was all setup for SSO and ADFS. The project was pretty much abandoned and as things have moved on the ADFS server we were using has since been removed. I'm trying to gain access to it again but whoever was leading the project didn't disable SSO before giving up on it. So i can't access it. I can't connect to it via PowerShell on any of the accounts I have and i'm stumped. Trying to find a contact address for support from Microsoft has been just as time consuming! Could anyone point me in the right direction?!

 

Thanks

[EduTech]

Hi all,

 

We have an old O365 tenant with our domain registered to it. It was all setup for SSO and ADFS. The project was pretty much abandoned and as things have moved on the ADFS server we were using has since been removed. I'm trying to gain access to it again but whoever was leading the project didn't disable SSO before giving up on it. So i can't access it. I can't connect to it via PowerShell on any of the accounts I have and i'm stumped. Trying to find a contact address for support from Microsoft has been just as time consuming! Could anyone point me in the right direction?!

 

Thanks

 

Hi,

 

If you contact support via one of these numbers you should get through to an engineer and be able to log a support incident.

 

Toll-free: 0800 032 6417

Local: 0203 450 6455

 

.. drop me a PM with your custom domain name as well in the mean time.

 

James.