gshaw Posted October 20, 2014 Posted October 20, 2014 (edited) Anyone else having problems with SP Online today? Getting intermittent streams of "an unexpected error has occurred" pages when logging in, navigating around, checking out documents etc. Also SharePoint sites are running very, very slowly. There's a couple of unrelated open issues on the admin portal but nothing about what we're seeing. Edited October 20, 2014 by gshaw
gshaw Posted October 20, 2014 Author Posted October 20, 2014 Just had an email from our SharePoint partner - major issues with the platform at the moment which explains what we've been seeing today. Incident ID SP10596 if anyone else is hitting the same issues.
plexer Posted October 20, 2014 Posted October 20, 2014 Current Status: Engineers have implemented a fix to address a portion of the underlying cause. Currently, engineers are further investigating the cause of the error page itself. Customer Impact: Affected customers are receiving an error message while signing out of the SharePoint Online service. Workaround: Individual users are being signed out of the service as expected. The error message can be ignored. Incident Start Time: Friday, October 17, 2014, at 10:00 PM UTC Next Update: Tuesday, October 21, 2014, at 1:00 AM UTC SP10716, you can get the details from the O365 admin pages. Ben
gshaw Posted October 20, 2014 Author Posted October 20, 2014 There's much more than that going on, we're hitting random errors all over the place whether it's checking files in and out, working with web parts and so on. Had the sign out error as well, couldn't get back onto the O365 web interface for a while this afternoon after it cropped up. Even worse for me right now as I'm working across 3 browsers all using different accounts in order to build up our new Intranet site
plexer Posted October 20, 2014 Posted October 20, 2014 Point being is the service is degraded and it's posted on the admin pages. Ben
gshaw Posted October 20, 2014 Author Posted October 20, 2014 It's also not telling half the story, often when these cloud services have issues you wonder if it's your end or a wider issue. I was expecting log off issues based on what was posted but not the more fundamental aspects that aren't mentioned. Degraded status on admin portal can mean anything from a display picture not showing up to the whole service wobbling.
gshaw Posted October 21, 2014 Author Posted October 21, 2014 They've now admitted the issue and updated the admin portal SP10730 Customer Impact: Affected customers are unable to edit, save, or publish SharePoint Online pages and documents.
Dos_Box Posted October 21, 2014 Posted October 21, 2014 *sigh* I've just discovered I'm one of the 'affected customers'
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now