Collins Connect

[networkmangler]

Is anyone else using the online Collins Connect software with the sims sync?

 

The sims sync is meant to export a list of teachers, students and teaching groups then upload them to the collins connect site.

 

It managed it export ALL teaching staff. Not just current staff but all staff that have ever worked at the school and have been in sims. It also hasn't exported any of the teaching groups

 

We also had an issue where a teacher had the wrong e-mail address in sims so that was changed, the next day instead of editing the account on the collins connect site it created a new account

 

I have been in contact with their technical support and they have tried blaming our sims data for being wrong so they asked me to run a few reports and everything was correct. This has been going on for a few weeks now and I don't seem to be getting anywhere

 

Is anyone else having the same problems? or have it working fine?

[CAM]

Yes we use it and we can't even get the addresses over. It is an abysmal piece of software.