Exchange Question

[MrFrostmaul]

Hello,

 

Have had a request from the head to look into a users email account.

How would I be able via Exchange 2010 be able to look into a users account mailbox without knowing/changing their password?

 

Thanks

[witch]

Always supposing this is a genuine request - this is a very dodgy area. Has the head shared with you, in writing, exactly what he/she wants you to do and why?

Personally I would get advice from my union before ever doing anything like this to make sure that I am following correct procedures and am protected from accusations of "spying". You also need to know that you are not going to be exposed to something inappropriate.

[Quackers]

In the Exchange Management Console, click the users mail box, then on the right hand side select Full Access, add the account you want to be able to access this mailbox, then login to Outlook Web Access with the account you have just added to the full access list, at the top right and click your name, then you can type in another mailbox to open up.

[Dkeen94]

I agree with witch on this one make sure that you are following all the procedures to the Letter when doing this, it is a very grey area! I would maybe think about giving permission to the head or the DCPC of the school? Assuming this is a Genuine request inline with a school investigation procedures, follow the steps below:

 

Log into Exchange Server > Open up the Exchange Management Console > Expand "Recipient Configuration" > Expand "Mailbox" > Locate the account in question > Right click on the account and select "Manage Full Access Permission" > Click " Add" > Locate the email address you want to give full access on the mailbox > Click "Ok" > Click "Manage" > Assuming no failures this should then add the mailbox to your outlook.

 

My exchange is set to automatically open the mailboxs upon the next open of "Outlook", they will appear when i close it down and open it again.