tj2419 Posted September 22, 2014 Posted September 22, 2014 Hi I just installed the 10.3 update to my 10.2 installation of HAP. Love the prompt when downloading file for how they want to do it. But when i open a word document using direct edit, edit and hit save i get a server 500 error. In the server logs it gives me an error " An error occurred in Home Access Plus+ Page: /hap/api/myfiles-upload/n/ " Any ideas what it could be? Thanks
Paul-K Posted September 22, 2014 Posted September 22, 2014 I have the same issue described above after upgrading to 10.3, I also have the same error when just trying to upload a file even if I am not using the direct edit feature though. I also receive the same error in the server logs.
nickbro Posted September 22, 2014 Posted September 22, 2014 Will have to look into why it isn't impersonating the user when saving 1
mattgrimley Posted September 24, 2014 Posted September 24, 2014 Presumably, i'm getting the same issue here.. getting access denied on uploads using either DirectEdit or regular I did delete the contents of my hap folder and replace from the zips.. but i remembered to add the permissions back to the app_data folder. Unless i'm missing something else. I get an event logged for the failed upload attempt too: Event code: 4011 Event message: An unhandled access exception has occurred. Event time: 24/09/2014 09:43:51 Event time (UTC): 24/09/2014 08:43:51 Event ID: b1cad4772bda4e0c8553d18a5fec9a28 Event sequence: 65 Event occurrence: 1 Event detail code: 0 Application information: Application domain: /LM/W3SVC/1/ROOT/xxxx-1-130560217730587258 Trust level: Full Application Virtual Path: /xxxx Application Path: C:\...---localpathname---\ Machine name: ---SERVERNAME--- Process information: Process ID: 2348 Process name: w3wp.exe Account name: IIS APPPOOL\---HAPACCOUNTNAME--- Request information: Request URL: https://---mysite---:443/xxxx/api/myfiles-upload/N/ Request path: /xxxx/api/myfiles-upload/N/ User host address: ---internal address --- User: ---username--- Is authenticated: True Authentication Type: Forms Thread account name: IIS APPPOOL\---HAPACCOUNTNAME--- Custom event details:
nickbro Posted September 24, 2014 Posted September 24, 2014 Ok, looks like direct edit is doing it's usual thing of locking the file on the server open so you can't upload the file again, I thought I'd fixed that.
Paul-K Posted September 26, 2014 Posted September 26, 2014 @nickbro Hi Nick, is there a quick way to disable direct edit so that I can fix it for now or am I best to revert back to my previous install?
nickbro Posted September 27, 2014 Posted September 27, 2014 Should be fixed in v10.4 which I released today: https://hap.codeplex.com/releases/view/133597 1
Paul-K Posted September 27, 2014 Posted September 27, 2014 @nickbro That's perfect Nick. I've applied the upgrade and all working again. Thanks again
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