Profile manager help..

[Mark182]

I have a suite of Imacs all running fine (10.9.4) I have profile manager set up and the Imacs pull down certain settings. I use workgroup manager to get the Imacs to a screen where AD users can log in (they are bound to my apple server and AD) Once they are logged in profile manager then arranges the dock, adds shares to the desktop, adds printers ect. Out of 30 2 of them will not pull down any settings via profile manager. They are enrolled and have the trust profile installed and are in the correct groups. I will list what I have tired:-

 

• I have tried clicking on the Imac (in profile manager) and update info (updates info and task shows as completed)

 

• I have tried un enrolling and re enrolling

 

• I have tried adding to a different group (still won’t pull down any settings)

 

• I have tried reimaging (removing all traces of the Imacs from AD, Profile manager, workgroup manager and remote desktop) Still doesn’t work

 

Interesting points is that when I place them in a group in tells me the task is completed but when I remove them I’m getting Remove Settings : Failed

When I’m in profile manager and click on the device and lock it’ll lock! So I know it is in some way communicating.

 

If anyone could help I’m be very grateful.

[Mark182]

Solved it! I had tried everything I could think of but in the end I reinstalled the server app from the app store (after I backed up profile manager ect) then updated it and rebooted the server. All is good. Just posting in case anyone else ever has the same issue.