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I've had trouble installing, most recently, ActivDriver because the MSI doesn't store the files in a .CAB or inside the MSI itself.

 

Product: ActivDriver x64 v5.10 -- Error 1309.Error reading from file: \\ouraddomainname.ie\pcadmin$\software\Promethean\ActivDriver\5.10\Program Files 64\Activ Software\ActivDriver\content\en\node_modules\grunt-contrib-watch\node_modules\gaze\node_modules\globule\node_modules\lodash\vendor\tar\vendor\block-stream\block-stream.js. System error 3. Verify that the file exists and that you can access it.

 

The MSI is in the \5.10\ folder and the rest of the path takes up 194 characters. The limit seems to be 255, there are 260 in the path above.

 

I managed to work around it by renaming the Program Files 64 folder to PF64 and creating a transform for the MSI so it knew what directory to copy files from. I made the following edit in the Directory table using InstEd (Orca should do too):

Screen Shot 2014-09-17 at 15.18.12.png

 

I've attached the transform for anyone to download: PF64.mst

 

Ideally, your developers will package the files inside a .CAB file or inside the MSI and it should work without incident.

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