Spiceworks Calls Open for Digital Signage

[BKGarry]

Hello All,

 

I am just wondering here, I have XiBo digital signage (which is great) and we have taken all of our helpdesk software from a 3rd party Helpdesk system controlled through too much bureaucracy and brought in Spiceworks, which has been working great for us.

 

There is one thing I want to do, I really want to be able to publish a list of open calls on our digital signage for staff to see how many calls ave been opened today, closed today, how many are unassigned, the thing is, does anyone know a nice way of getting that data to be shown without the need to login?

 

Look forward to hearing fro you all,

[localzuk]

There is an API which you can request JSON objects via Javascript, but it requires you to be logged in.

 

The only other option, as far as I can tell, is to access the SQLite database itself and extract the data you want. Its just a standard SQLite database file, so is relatively easy to interface with.

[BKGarry]

ARGH!!!!!!!! Well that's my expertise blown out the window,

 

Back to the drawing board, no issues