Birmingham schools. - is your internet really slow / non existent today?

[jamin100]

As above, since Friday out Internet is really bad and intermittent.

 

It seemed on yesterday but it's just gone down again.

 

Is anyone else experiencing trouble or is it just us?

[machin05]

I'm no longer with Link2ICT, but I still get their text alerts. I had one yesterday there had been a major incident and that customers were reporting slow connectivity. There's a ServiceNow reference of 102025 relating to this problem.

 

I guess it's still an issue!

 

There's a subforum for all things BGFL/Link2ICT - Birmingham Grid for Learning (BGfL) - It's mostly just complaining about the terrible connectivity. So glad we're broke away from them!

[jamin100]

Thanks

I had a poor internet connection on my phone and couldn't browse the forums properly

[Trapper]

It's been bad all week - they did say they are looking into it.

 

I did notice some engineers not only at our local green cab, but around where I live - green cabs next to schools lot's of engineers.

[jamin100]

Whenever I phone the help desk they've had no other reports of the problem

[Trapper]

Sure, which is why they emailed all schools on Monday about it!!

 

Dear Colleagues,

 

Please be aware, we are currently experiencing slow performance of the Internet Service. A major incident has been logged in Service Now (Ref No: 102025) and we are liaising with our supplier to provide a speedy resolution. Further updates to follow.

 

Kindest regards,

 

Link2ICT