Working within a University

[Daedroth]

Hello, I often lurk but have never really done much around here.

 

I have come across a job advert for an IT Technician in a local University, and the job on paper suits me for numerous reasons. My background is ~4 years experience as an IT Technician/HelpDesk Support in secondary education, so I'm wondering in what ways the job of IT Technician would differ in Higher Education facilities than the role I am currently used to. I am currently preparing some questions, research and observations so I can go in prepared should I be invitied for interview. Does anyone have any insight into this line of work within a University facility?

 

Thanks.

[Kitkatninja]

Depends on the job role itself. I used to work for a College of Further and Higher Education (as it was also a University campus) and the main differences for me when compared to IT in secondary education is the working pattern (you could end up working weekends and evenings). While there are holidays, there are still a lot of people working on/off site so work, especially on servers/network/phones/etc, have to be more carefully planned. The team is a lot bigger, so the amount that you'd learn would be a lot.

 

In a few places, you may be working across the whole university, in other places you may only be allocated to a certain "school" or campus.

[Daedroth]

Thanks for the info.