Office docs slow to open over network

[andyase]

We use office 2010 and 2013. When a class of say 25-30 try to open an office doc such as a powerpoint template, it will take minutes for the doc to open for any of them. This only happens when they all try at approx the same time. The doc may only be 100k in size so its not a network issue as such, they all have new i5 pc's 1gb network to switch and 4gb to storage. We use virtual 2012 server and qnap storage (which are very fast).

 

Any ideas?

 

Andy

[Quackers]

Have you tried it with anti virus disabled on both the client and server? Realtime protection in these antivirus programs can sometimes cause big performance hits.

[synaesthesia]

This is well documented - just fixed it here.

 

An Office program is slow or may appear to stop responding (hang) when you open a file from a network location