ellsandell Posted May 31, 2014 Posted May 31, 2014 Where can I find information on Impero Check In as there's nothing online? Feel free to DM or I can email you? Trying not to break rules but difficult to get information without asking! @russdev Yeah I'd also be interested in more information about Impero Power Check, since I can't find anything online. @russdev PM me?
elsiegee40 Posted June 1, 2014 Posted June 1, 2014 Message for all on behalf of @Dos_Box We appreciate that several of you want to find out more. Please could you direct questions concerning this to Impero directly via the links on their website rather than in this thread. It is very difficult for Impero to answer on here without violating site rules as the company is not a site sponsor. Thank you. 1
russdev Posted June 1, 2014 Posted June 1, 2014 Message for all on behalf of @Dos_Box We appreciate that several of you want to find out more. Please could you direct questions concerning this to Impero directly via the links on their website rather than in this thread. It is very difficult for Impero to answer on here without violating site rules as the company is not a site sponsor. Thank you. As DB says taking this offline is best as we don't want to violate the rules etc. It is fairly easy to find contact details for me if want to talk to me direct or as DB says contact details on the Impero website.
VeryPC Posted June 2, 2014 Posted June 2, 2014 @VeryPC As this is your forum and trying not to 'advertise' on it but answer a direct question. Let me know if got any problems with post etc will remove it . Actually, it's @Millgate's forum not ours, but all behaviour seems to have been very gentlemanly so far. Al
russdev Posted June 2, 2014 Posted June 2, 2014 Actually, it's @Millgate's forum not ours, but all behaviour seems to have been very gentlemanly so far. Al LOL sorry thought it was yours well as @Millgate are Impero reseller hopefully got no issue etc Russell
Millgate Posted June 2, 2014 Posted June 2, 2014 LOL sorry thought it was yours well as @Millgate are Impero reseller hopefully got no issue etc Russell No problem as long as your selling through Millgate Otherwise I'll have to send the boys round 1
PotNoodleTech Posted June 2, 2014 Posted June 2, 2014 Feature Request: - How about a fully featured and semi custimisable helpdesk/ticketing system so that existing users can use an existing peice of software that is already installed on every PC in order to communicate with the IT and Site teams who already have the software permanently open on their admin PC. User clicks "report issue" selects site or IT and gets a box where they can type in the issue. Software logs the issue for site and IT staff to view and logs times and dates, allows it and site staff to post updates which get's posted to the helpdesk call, and also sent straight away to the user if they ar logged on via the taskbar icon. All dates times logged and reportable via repporting software. It seems like the next logical step to me as you have almost every other base covered, apart from this?
vikpaw Posted June 3, 2014 Posted June 3, 2014 You should log the feature request directly through their website or the support system. We use OP SmartDesk here and it allows simple logging by sending an email, or a fuller log via the intranet. Works well and allows reporting. We're new Impero customers so for us it would be good to integrate the two, all it's needs is an email to be fired off to the right place. 1
russdev Posted June 3, 2014 Posted June 3, 2014 You should log the feature request directly through their website or the support system. We use OP SmartDesk here and it allows simple logging by sending an email, or a fuller log via the intranet. Works well and allows reporting. We're new Impero customers so for us it would be good to integrate the two, all it's needs is an email to be fired off to the right place. Dont worry through will log it for you.. We do log even when suggested via edugeek forums. Russ 1
russdev Posted June 4, 2014 Posted June 4, 2014 I wanna be in your gang... All the cool kids use Impero... Russell
vikpaw Posted June 5, 2014 Posted June 5, 2014 All the cool kids use Impero... Russell You sell to kids? What, so they can spy on staff and take over their PCs....?
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