Address book: Mixture of Full/Display Names

[Easy_506]

Hoping someone out there might have some insight on this.

 

Notified by a staff member earlier this week that some staff were appearing in our address book as their full names instead of their display names. This isn't affecting all users, just a small number...funnily enough including myself (the Office365 admin). The main concern here is pupils being able to see staff first names instead of looking at a Mr/Mrs/Miss etc.

 

I've checked each user's settings and the fields are still populated with the correct details.

 

 

If anyone has any ideas I'm all ears!

 

Thanks in advance.

[Wiebbe]

Try and check to see if they activated a Google+ account. We have several staff members that have the same problem and with all of them, they created a Google+ account with they faculty Gapps mail and added their first name/last name there.