Spiceworks email settings with office 365 suddenly stoped working

[tj2419]

Hi

 

We have been using spiceworks as our helpdesk for a couple of years. Had the same email settings for the helpdesk using our office 365 account e.g. ictjobs@..... and the server as pod#####.outlook.com.

 

All was working fine until yesterday. It just stopped working. We have checked the password for the email account. I noticed the pod###### number had changed yesterday and entered this in but still no luck.

 

Anyone have any ideas or is there a way i can get more information about why it fails to save.

 

Thanks

[Cache]

Try using outlook.office365.com instead, it should automatically redirect to the correct pod server then if it ever does change.

 

Can't help otherwise as I configured a mailrelay onsite for the various things that email out for us.