Impero Updates

[mshort]

Hi All,

 

Just wondering if anyone has come across this before, I've done a search but didn't find anything...

 

We've had a couple of issues with Impero since the v4 update, so I've been trying to keep Impero as up to date as possible in the hope that some of our issues will be resolved as bug fixes are released. However...

 

I've just logged on to our Impero server, and it's showing that we have v4.0.22 installed, and the latest version I'm allowed is v4.0.22. This is a bit odd though, as under the Automatic Updates tab, the change log shows several versions since 4.0.22, and we're now up to 4.1.11.

 

Our licence has just been renewed, and we have over 3 years remaining, so I'm assuming its not down to that!

 

Any suggestions?

[madurham]

Impero doesn't release updates to all sites in one go. Contact them and see if they'll update you ahead of your scheduled update.

[MrLudwig]

I always have to request the latest version be released, they never do it automatically for us. They also go through the same checklist of things before they'll do it too, just to make sure the update goes through ok. Never had any problems.

 

For the 4.1 update, they had additional checks because they've changed the logging somehow so it can take a while to process large log files. At least that's what I was told, our log files were pretty small so it wasn't an issue.

[russdev]

I always have to request the latest version be released, they never do it automatically for us. They also go through the same checklist of things before they'll do it too, just to make sure the update goes through ok. Never had any problems.

 

For the 4.1 update, they had additional checks because they've changed the logging somehow so it can take a while to process large log files. At least that's what I was told, our log files were pretty small so it wasn't an issue.

 

At that man says yes we go through same checks but experience has taught us well . Yes in 4.1 there is additional step has got to make sure enough disk space as we do DB convert as did lot of optimisation on the database in this version.