nsavoie Posted March 27, 2014 Posted March 27, 2014 We are currently using HAP Booking system for two of our locations. I am setting up the third location and the staff can not access the Booking System. I can since I am an administrator. I am truly stuck. I have tried changing the show to "All" and then back to my staff Group. Below is the web.config from the booking system folder and then web from the root folder.
nickbro Posted March 27, 2014 Posted March 27, 2014 It will show unauthorized if the user has no resources visible to them
nsavoie Posted March 27, 2014 Author Posted March 27, 2014 I have resources. Do I need to change something else?
nsavoie Posted March 27, 2014 Author Posted March 27, 2014 Looks ok to me. hapConfig version="9.3.727.300" local="en-GB" firstrun="False"> %homedir% \\montvilleschools.org\FS\Share
nsavoie Posted March 28, 2014 Author Posted March 28, 2014 Does anyone else have any other ideas. I need to get this to work or have to move away from it. Any help will be fine.
minimoo Posted March 29, 2014 Posted March 29, 2014 showto="MOHStaff" Taking a stab here, but are you missing a space on your showto lines?
nsavoie Posted March 31, 2014 Author Posted March 31, 2014 I fixed the spacing and still get Error: unauthorised Access page
nickbro Posted March 31, 2014 Posted March 31, 2014 v10 or v9? if v10, please try the attached dllbin.zip
nsavoie Posted March 31, 2014 Author Posted March 31, 2014 Nick, I am run Version 9.4.727.300. Should I upgrade to 10?
nickbro Posted March 31, 2014 Posted March 31, 2014 ah, in that case, hmm. Can you try setting the resource to showto="All". I want to try and figure out if it's a HAP+ ad issue or a resource issue
nsavoie Posted March 31, 2014 Author Posted March 31, 2014 I tried setting the resource to all already and got the same thing.
nickbro Posted March 31, 2014 Posted March 31, 2014 Ok. that sounds like a AD issue with the role provider, can you have a look at ~/bookingsystem/web.config and check they are AD groups, not AD OUs
nsavoie Posted March 31, 2014 Author Posted March 31, 2014 MOH Staff is a group. I included a screen shot.
nickbro Posted March 31, 2014 Posted March 31, 2014 ok, can I see a copy of the web.config from the bookingsystem folder please?
nickbro Posted March 31, 2014 Posted March 31, 2014 Can you remove the space between MOH and Staff, as it uses Server 2000 naming 1
nsavoie Posted March 31, 2014 Author Posted March 31, 2014 I have tried that before. I have the booking system running in another instance and is not using the server 2000 names. Anyway, just made the change in web.config file and then in the resources to show o "MOHStaf". Tested it out and it is working! Strange, but it is working! Thank you so much for your help!
rwillis Posted April 30, 2014 Posted April 30, 2014 Hi There, i am having the exact same problem with both the booking system and help desk plugin. Any more ideas? Thank
nickbro Posted May 8, 2014 Posted May 8, 2014 Sorry for the delay in getting back to you guys, it's a busy time for me at the moment (Timetabling), please try the attached dll, once installed check /hap/api/ad/roles/{username} for a list of groups that user belongs toHAP.AD 5.5.zip
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