Citrix VM Licence expired????

[seashoreseashell]

Clueless on CITRIX

 

When I try to Powerup XENAPP it comes up with the message that the licence has expired??

 

Our school renewed the licence in July with the firm that installed CITRIX.

 

When I ask them for help.....they reply......it will cost you for support.

 

Any ideas anyone?

 

Ta John

[twin--turbo]

You need to check the licence code has been updated on the licence server.

 

One of the very very very few support contracts we have is for CITRIX even though we have a lot of in house knowledge.

 

Rob

[bossman]

@seashoreseashell:

 

You may need to remove and re-install the new licenses on your license server as they sometimes don't update properly or not at all. Just Google or look on the Citrix website for advice on how to (Plenty of good stuff out there)

 

As @twin--turbo: states its best to have support for Citrix even though you might never need to use it.

[seashoreseashell]

Thank you both for the help....very much appreciated John