Smartboard 10/11 issues with missing DLL

[jonahlee]

Hi All.

 

I am hoping that someone here knows what is happening with Notebook 10 and 11. A handful of staff have encountered error messages on start-up stating that they are missing the icuuc38.dll and then notebook won't start. Any guidance would be greatly appreciated! Thanks in advance.

[Edu-IT]

Have you tried re-registering the DLL?