Really strange RDP problem!!

[mjgreen81]

Hi all,

 

Really strange one this.

 

We have a user on a Windows7 PC. I will call her Irene.

 

When Irene tries to launch a remote desktop connection to an XP virtual machine they are disconnected as soon as they log-on (when they see the 'applying personal settings' message). It seems fine until the moment that they logon.

 

It doesn't matter what username Irene uses to remotely connect to this XP vm, they are disconnected as soon as they log on.

 

If Irene logs on to another PC and tries to remotely connect to the XP machine she can successfully remotely connect.

 

If a different user logs on to the Windows7 PC that Irene is using, they can remotely connect fine.

 

It just seems to be a problem with one particular user on one particular PC.

 

I have tried disabling Firewall's/AV but still get the same problem.

 

I have tried reinstalling NIC and GFX drivers on the W7 PC.

 

I have even tried recreating the RDP certificate on the W7 PC.

 

I have even tried renaming Irene's profile and recreating a new profile from scratch, but she still gets this problem on that pc!

 

Can anyone think of anything that might be causing this?

[Steve21]

So out of curiosity are you the one asking or trying to answer on ExpertsExchange? Remote Desktop - One user gets disconnected when connecting to XP clients: RDP, Windows 7

 

If you only renamed a profile it won't recreate it unless you've dropped all the local registry settings and folders related to the profile.

 

And what's it saying about it within eventlog? It'll list the connection/login etc.

 

Steve

[JoeBloggs]

Paste eventlogs!

[ahmovic]

Try deleting Irene's profile on WinXP....

 

... and let RDP connection create profile....

 

Delete profile using properties on My Computer....

Edited November 1, 2013 by ahmovic

[MordyT]

So out of curiosity are you the one asking or trying to answer on ExpertsExchange? Remote Desktop - One user gets disconnected when connecting to XP clients: RDP, Windows 7

 

If you only renamed a profile it won't recreate it unless you've dropped all the local registry settings and folders related to the profile.

 

And what's it saying about it within eventlog? It'll list the connection/login etc.

 

Steve

 

I have a login for ee ....I should see what they are saying

[Steve21]

I have a login for ee ....I should see what they are saying

 

Don't need one with Google. Just scroll to the bottom of the page and it shows all the conversation

 

*Edit - Use the google link and see the bottom: http://www.google.co.uk/url?sa=t&rct=j&q=%22One%20user%20gets%20disconnected%20when%20connecting%20to%20XP%20clients%22&source=web&cd=1&cad=rja&ved=0CCwQFjAA&url=http%3A%2F%2Fwww.experts-exchange.com%2FOS%2FMicrosoft_Operating_Systems%2FQ_28282018.html&ei=EFZ3Uo3ZDOud7Qa8rQE&usg=AFQjCNEnZ5AQpbhmyQsgS_V7CVFoqUHWqg

 

Steve

Edited November 4, 2013 by Steve21

[Max_Power]

Don't need one with Google. Just scroll to the bottom of the page and it shows all the conversation

 

*Edit - Use the google link and see the bottom: http://www.google.co.uk/url?sa=t&rct=j&q=%22One%20user%20gets%20disconnected%20when%20connecting%20to%20XP%20clients%22&source=web&cd=1&cad=rja&ved=0CCwQFjAA&url=http%3A%2F%2Fwww.experts-exchange.com%2FOS%2FMicrosoft_Operating_Systems%2FQ_28282018.html&ei=EFZ3Uo3ZDOud7Qa8rQE&usg=AFQjCNEnZ5AQpbhmyQsgS_V7CVFoqUHWqg

 

Steve

 

Never knew that - very clever - noted for future use

[Steve21]

Never knew that - very clever - noted for future use

 

Google has mystical powers! (or epic hax ) Yarr.

 

Steve

Edited November 4, 2013 by Steve21

[mjgreen81]

Hi guys,

 

Thanks for your help with this and apologies for the delay in getting back to you.

 

After trying to recreate the profile, the user logged back on this morning and some other stuff was messed up.

 

With all this in mind I bit the bullet and replaced the PC and its now working.