DOCX Opening as ZIP on Joomla 1.5 site

[Griff]

Hi guys/girls,

 

I know this has been posted in the past but I think it has always been from a user point of view. When users visit our site and click on a docx attachment it downloads as a zip this is only in IE but not in Firefox. I know this is something to-do with the MIME types but I have added the types into the Global Configuration on the Joomla Control panel but the change does not seem to be applying, is there anyway to fix this?

 

Any help would be great thanks

[jonnykewell1]

just got this from another website - This is a MIME issue at the CPanel level. To fix, go to CPanel and find the "MIME Types" option probably under "Advanced". Click MIME Types. In "MIME Type" enter application/vnd.openxmlformats-officedocument.wordprocessingml.document

 

In "Extension(s)" enter docx

Press "Add" button

[Griff]

Thanks for looking into this Johnny, unfortunately I cannot find 'mime types' anywhere within our CPanel, we are using Plesk 9.5

[jonnykewell1]

No worries, It's not something I have used before but this could be where you find it on plesk 9.5:

 

Log into your Control Panel.

Click on the Home tab.

Click on Domains.

Click on your domain name.

Under the Files section, click on the Virtual Directories icon.

Click on the Mime Types tab.

Click the Add Mime Type icon.

Enter the file extension as well as the Content.

[Griff]

You're going to love me mate... no virtual directories tab under the Files section got File Manager, Password Protection Directories and Backup Manager. Just emailed the guys at CS New Media to ask for some help, seems like you have put me on the right track though mate thanks