north-ict Posted October 13, 2013 Posted October 13, 2013 (edited) On my iPhone 5 I try and upload a picture I just recently took via the phone camera and I get a system message that says 'This is not a valid image file' I have iOS 7 Edited October 16, 2013 by ZeroHour
ZeroHour Posted October 13, 2013 Posted October 13, 2013 What size are you trying to upload? A new build is making its way through apples review process now and it certainly attaches pictures on an iPhone 4.
north-ict Posted October 13, 2013 Author Posted October 13, 2013 (edited) Won't do it on all three options small, medium and best. I guess when the updated versions out probably resolve it. Edited October 13, 2013 by north-ict
ZeroHour Posted October 16, 2013 Posted October 16, 2013 (edited) Just to update you, Apple just approved the latest build so it should be hitting your phone in the next hour or 2. Please let me know if that fixes the issue or not. Edited October 16, 2013 by ZeroHour 1
north-ict Posted October 16, 2013 Author Posted October 16, 2013 Just to update you, Apple just approved the latest build so it should be hitting your phone in the next hour or 2. Please let me know if that fixes the issue or not. Thanks for the update I will let you know and try to upload a pic to this thread as a test.
north-ict Posted October 16, 2013 Author Posted October 16, 2013 Checked the App Store saw the update tried and it stilled said the same thing. I went into privacy settings disabled access to edugeek accessing photo album restarted the app and obviously denied access. Then reapplied it restated the app and still the same error as before. 😞 If anyone has a iPhone 5 and on iOS 7 could you please check if you can add a photo to rule out it if it's an isolated issue or not.
ZeroHour Posted October 16, 2013 Posted October 16, 2013 Checked the App Store saw the update tried and it stilled said the same thing. I went into privacy settings disabled access to edugeek accessing photo album restarted the app and obviously denied access. Then reapplied it restated the app and still the same error as before. If anyone has a iPhone 5 and on iOS 7 could you please check if you can add a photo to rule out it if it's an isolated issue or not. Can you attach a picture taken via the app?
mac_shinobi Posted October 16, 2013 Posted October 16, 2013 Checked the App Store saw the update tried and it stilled said the same thing. I went into privacy settings disabled access to edugeek accessing photo album restarted the app and obviously denied access. Then reapplied it restated the app and still the same error as before. 😞 If anyone has a iPhone 5 and on iOS 7 could you please check if you can add a photo to rule out it if it's an isolated issue or not. Ok doing now Saved image 1
mac_shinobi Posted October 16, 2013 Posted October 16, 2013 Photo that ive taken on my iphone 5 and allowed edugeek app to use photos and just attached 1
north-ict Posted October 16, 2013 Author Posted October 16, 2013 Can you attach a picture taken via the app? Tried too take a pic within the app same result. I will try to do a restart see of that helps.
mac_shinobi Posted October 16, 2013 Posted October 16, 2013 Tried too take a pic within the app same result. I will try to do a restart see of that helps. Settings --> Privacy --> Photos This is what my settings are on my iphone as per attached screen grab FOR YOUR INFORMATION ios 7.0.2 is what ive got
north-ict Posted October 16, 2013 Author Posted October 16, 2013 [ATTACH]20968[/ATTACH] Settings --> Privacy --> Photos This is what my settings are on my iphone as per attached screen grab FOR YOUR INFORMATION ios 7.0.2 is what ive got Yeah I'm on the same 7.0.2 And my settings are the same as yours. Still doing the same thing I'm just thinking am I being a noob or something don't make sense why it won't work.
ZeroHour Posted October 16, 2013 Posted October 16, 2013 Right, just to eliminate an old ios problem where it wouldnt update/exit properly can you please remove the app, reboot then reinstall and see if it makes any difference. I had thought that apple had mostly fixed app upgrade/permission issues but who knows. 1
north-ict Posted October 16, 2013 Author Posted October 16, 2013 Right, just to eliminate an old ios problem where it wouldnt update/exit properly can you please remove the app, reboot then reinstall and see if it makes any difference. I had thought that apple had mostly fixed app upgrade/permission issues but who knows. Roger will do
north-ict Posted October 16, 2013 Author Posted October 16, 2013 attachment Looking for something geeky in my room to take a pic to see if the in app camera works too lol. camera Dude it worked!! Can you guys see the pics?
ZeroHour Posted October 16, 2013 Posted October 16, 2013 Yeah pictures are shown. I have seen this happen before with apps with no obvious fix, it was a real issue back in iPhone 3 but it does occur less and less now. Weird things can happen when installing app updates normally but thats more rare. Upgrading iOS though has far more weird app issues after the change and I think thats whats happened to you. Also people may think iOS doesnt need to be rebooted but it really REALLY does at least once a week or after a big batch of updates to minimise issues. 1
north-ict Posted October 16, 2013 Author Posted October 16, 2013 Yeah pictures are shown. I have seen this happen before with apps with no obvious fix, it was a real issue back in iPhone 3 but it does occur less and less now. Weird things can happen when installing app updates normally but thats more rare. Upgrading iOS though has far more weird app issues after the change and I think thats whats happened to you. Also people may think iOS doesnt need to be rebooted but it really REALLY does at least once a week or after a big batch of updates to minimise issues. Yeah hopefully if it occurs with anyone else there's this thread in regards to it. 1
mac_shinobi Posted October 16, 2013 Posted October 16, 2013 I sometimes have to multi task to exit / close the app and re launch and its fine or as suggested already to reboot the phone / ios
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