spiceworks helpdesk: can I stop the add coment window from appearing

[round2it]

Hi all

 

Bit of a daft question but can I stop the add comment box from appearing in the helpdesk portal for end users

 

I just want the helpdesk to say you have sent your request.

 

as i have it setup

 

dropdown box for type of proble printing,laptop etc

 

and then a description

 

when the user clicks submit the ticket review page pops up with add a box that allows them to add comments i dont want this to happen or am i stuck with it